Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving reasons. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or have taken possession of the last goods.
In order to exercise your right of withdrawal, you must inform us (Sandra Unden Nähwerkstatt, Sonnenfeld 35, 3351 Weistrach, Austria, This email address is being protected from spambots. You need JavaScript enabled to view it.) by means of a clear statement (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. You can use the attached model revocation form for this purpose, but this is not mandatory.
In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.
Consequences of revocation
If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (except for additional charges resulting from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date we receive notification of your revocation of this Agreement. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the end of the fourteen-day period. You bear the direct costs of returning the goods. You shall only be liable for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary for testing the nature, properties and functioning of the goods.
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Sample revocation form (If you want to cancel the contract, please fill out this form and send it back). - To Sandra Unden sewing workshop, Sonnenfeld 35, 3351 Weistrach, Austria, This email address is being protected from spambots. You need JavaScript enabled to view it. Hiermit widerrufe(n) ich/wir (*) den von mir/uns (*) abgeschlossenen Vertrag über den Kauf der folgenden - Ordered on (*)/received on (*) - Name of the consumer(s) - Address of the consumer(s) - Signature of the consumer(s) (only in case of communication on paper) - Date(*) Delete as applicable. |
Cancellation policy created with the Trusted Shops legal texter in cooperation with FÖHLISCH Rechtsanwälte.
